Welcome to Interface

Search

Privacy Policy

The Web site is provided by Interface, Inc. (“Interface”). This policy describes Interface’s information gathering and dissemination practices for the site: www.interfaceglobal.com (the “Site”). Interface is committed to protecting your privacy on-line. Interface will not release any of your personally identifiable information (such as your name, address, e-mail address, phone number or project information) except as described in this policy. If users have questions or concerns regarding this policy, they should first contact the Director of Web Development at Interface, via an e-mail addressed to feedback@interfaceglobal.com or telephone us at 1-800-336-0225 ext. 6100.

What Information We Collect and Why

Our Site may use various forms for users to request information and materials. As described below, we collect personal information from users primarily so that we may enhance our services to our Web site users, make each visit as pleasant and helpful as possible, and track trends and statistics. Personal information may be transmitted to a limited number of third parties with whom we contract for the purposes of fulfilling a request for information or materials, or providing and enhancing our services to our Web site users. We may also share or disclose information in order to conform to or comply with legal requirements, to protect the rights of Interface, or to act under exigent circumstances to protect the personal safety of Interface personnel or the public.

The Site may further collect non-personally identifiable information, such as type of browser, operating system, domain name, or IP address. Web servers automatically identify your computer by its IP address. When you visit pages on our Web site, our servers may log your IP address. We do not link IP addresses to any personally identifiable information. Your IP Address is only used to gather broad demographic information. A User Transaction ID is created each time you enter the Site. This ID is used to keep track of your requests while they are being processed.

Interface may also provide users the opportunity to answer questions which assist us in our marketing efforts. Although responding to these questions is entirely optional, we encourage our customers and users to answer these questions so we can provide a more personalized experience on our Sites.

Registration (Optional)

To use this Web site most effectively, a user may be asked to complete a registration process. During registration, we may ask a user to select unique identifiers (such as username and password) and provide contact information (such as name, email address, daytime phone numbers and shipping address). We may also ask registered users if they would like to receive special announcements or offers from us via e-mail. Users may opt-out of receiving such e-mail (see the choice/opt-out section below). Business partners and professional visitors requesting access to specialized content areas may be required to provide identifying information for verification purposes only.

Cookies

You may have heard of the term “cookies”. Cookies are routinely used by many Web site operators, including Interface. Cookies are small blocks of text which are sent to your browser from a Web site. We use both ‘persistent’ and ‘non-persistent’ cookies on our Site to provide you with the best presentation of the information currently available. ‘Persistent’ cookies store text which is available to us when you return to our Site. ‘Non-persistent’ cookies are temporary information which is eliminated once you close your internet browser and/or shut down your computer. Only our Site has access to the information in our cookies. This information about the user enables us to track and personalize the Site to enhance your experience.

These cookies can in no way be used by us or anyone else to get data from your hard drive, obtain your e-mail address or access sensitive information about you as an individual. Cookies must meet strict specifications to ensure that they are not used to compromise security.

If a user rejects the cookie, the user may still use our Site although we will be unable to provide the user with the personalized experience we can offer using the cookie data. If you have any questions about our use of cookies, please send an e-mail to feedback@interfaceglobal.com or telephone us at 1-800-336-0225 ext. 6100.

Security

Interface has security measures in place to provide protection against the loss, misuse and alteration of the information under our control. Strong precautions are taken to protect the information of the users of our Sites.

Your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also protect user information off-line. All of the information of our Site’s users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices through periodic training.

You are solely responsible for maintaining the secrecy of passwords which may be issued to you and/or any of your personal account information. Please be careful and responsible whenever you are online.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Interface cannot warrant or absolutely ensure the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

If you have any questions about the security at our Site, you can send an e-mail to feedback@interfaceglobal.com or contact us at 1-800-336-0225 ext. 6100.

Links

Our Site contains links to other sites. While we enforce our privacy policy with respect to information gathered on our Site, we are not responsible for any information you provide to other Web sites you may access through links on our Site.

Consent

By using our Site, you consent to the foregoing collection and use of information by Interface. This policy may change from time to time, so please check back periodically.

Choice/Opt-Out

Our Site provides users the opportunity to opt-out of receiving communications from us. To remove your information from our database so that you will not receive future communications, please contact:

Director of Web Development
feedback@interfaceglobal.com

Interface, Inc.
2859 Paces Ferry Road, Suite 2000
Atlanta, GA 30339

Change/Modify

Our Sites give users the opportunity to change and modify information previously provided. You can access “Your Profile” once you are logged into the Site, at which time you will have the ability to submit profile changes.

Contacting the Site

If you have any questions about this privacy statement, the practices of this Site, or your dealings with this Site, you can contact:

Director of Web Development
feedback@interfaceglobal.com

Interface, Inc.
2859 Paces Ferry Road, Suite 2000
Atlanta, GA 30339